Privacy Policy

Last updated: August 26, 2026

This Privacy Policy explains how Shangri-La Energy, operated by OVVO LIMITED (奥沃有限公司), collects, uses and protects personal information when you use shangri-laenergy.com.

Information we collect

We may collect your name, billing and shipping address, email address, telephone number, order details, device information, IP address and information you provide to customer service. Payment card details are processed by our payment providers; we do not intentionally store complete card numbers on our own systems.

How we use information

We use personal information to process and fulfil orders, provide support, communicate with you, prevent fraud, improve the website and comply with applicable law.

Service providers

We share information only as needed with Shopify, payment processors, shipping providers, fulfilment partners, analytics providers and advertising partners. We do not sell personal information for money.

Cookies

We use cookies and similar technologies for essential functions, analytics and advertising where permitted. You can manage cookies through your browser and any consent tools on the website.

Retention and security

We retain information only as long as reasonably necessary for the purposes above and legal, accounting, fraud-prevention and dispute-resolution requirements.

Your rights

Depending on your location, you may request access, correction, deletion or restriction of your personal information by contacting diaozg666@gmail.com. We may verify your identity before responding.

Children

Our website is not directed to children and we do not knowingly collect personal information from children.

Business information

OVVO LIMITED (奥沃有限公司)
Company registration number: 80919211
Business registration number: 80919211-000-07-26-2
Registered office: Room 1603, 16/F, Tung Ning Building, No. 125–126 Connaught Road Central, Sheung Wan, Hong Kong
Email: diaozg666@gmail.com
Telephone: +852 4613 8568